Think On Your Feet®
Clear Thinking Leads to Clear Speaking™
This workshop can be conducted face-to-face or virtually
Organisations use TF® to:
- Skill their Sales and Customer Facing teams with the ability to Think quickly when impromptu situations arise – especially with unanticipated questions
- Ensure their Managers are able to articulate their ideas clearly and concisely especially during Virtual Conferences and after presentations – even if ENGLISH is not the first language
- Skill their consultants, sales teams and client relationship managers in art of defending or justifying decisions taken – especially to clients or senior management of other organisations
Why YOU need this workshop:
- To handle those unexpected questions or comments when at meetings, networking events or even after a presentation
- To know how to buy time when asked a difficult question
- To articulate your thoughts when asked to justify a decision made
- To be able to defend a position taken and needing to “make your case” in the moment
- When you meet the “boss” unexpectedly in the elevator and he wants an update – quickly and succinctly
- To be able to speak clearly and be better understood when speaking English – and English is not your first language
Programme Brief:
In today’s environment where we must make every opportunity presented to communicate, matter, whether
- in a conference call
- after a presentation
- when handling tough questions
- when handling objections
- when making a pitch
The fundamental premise of this workshop is that by having STRUCTURED thinking, you will have CLARITY. And clear thinking results in clear speaking. This THINKING skills workshop will train you to organise your thoughts and ideas quickly so you can respond clearly and concisely and create IMPACT. Every time.
This workshop is also useful as tools learnt can be applied to structuring emails, briefings and even longer presentations with ease.
Note: The “Think On Your Feet®” (TF®) programme has achieved worldwide recognition as one of the most original and useful communication workshops taught today. It has been conducted throughout the US, Europe, Middle East, Canada, Australia, New Zealand and Asia and been translated into 13 different languages (meaning that the skills learnt is useful regardless of language you use).
2-Day - PROGRAMME OUTLINE
- Using three-part plans to display analysis
- Helping your listener understand by placing your ideas into a simple, unifying structure
- Relying on structured reasoning to answer questions quickly
- Making sense out of a mass of facts
- Explaining step-by-step processes clearly
- Following the “Rule of Threes”
- Creating logical pegs to hang your thoughts on
- Announcing & Recapping
- Achieving impact
- Supporting large or complex topics
- Adding depth to your message
- Achieving objectivity
- Expressing thoughtfulness
- Addressing issues from different viewpoints
- Buying time
- Answering the right question
- Handling objections and tough questions positively
Who should attend:
- Anyone who is in a LEADERSHIP role (Senior Managers, Managers, Leaders, Supervisors)
- Anyone in a client-facing role (Marketing specialists, Sales, Public Relations, Press Officers, Customer Service etc.)
- Financial Analysts, Technical Specialists and all those making Business Presentations (internally or externally)
- Those who have to communicate in English regularly with virtual teams in spite of English not being the first language
- Anyone who needs additional skills in INFLUENCING & PERSUASION.
Duration:
- This workshop is run over 2 full days.
- 1-day version can be conducted with reduced course content and an extended day (9.00a.m. to 6.00p.m.)
- Ideal Workshop size: 15-20 pax
Workshop materials
This is a franchise workshop and the training kits (Training Manual and TF Cards) will need to be procured from the franchiser at a fixed per participant cost.