The Feedback Advantage™ · 1 day
The conversation you're avoiding
is costing you more.
Good work goes unnoticed, problems go unspoken, and by the time feedback arrives it feels like an ambush. The Feedback Advantage™ turns feedback from something leaders dread into something their team values: frequent, specific, kind and useful.
Their real cases
Practise the conversation you actually need to have
Be a PAL
A simple structure for feedback that motivates
A feedback habit
Leave with a rhythm, not a one-off
Sound familiar?
"I'll wait for the performance review to bring it up."
"I gave the feedback. They got defensive, and nothing changed."
"My best person just left. I never told them how much they mattered."
What changes
Feedback that people act on, not just hear.
01
Recognition that gets repeated
Specific appreciation that tells people exactly what to do more of, and makes them want to.
02
Corrective feedback that lands
A clear structure for raising performance and behaviour issues early, honestly and without damaging the relationship.
03
A team that asks for it
Invite feedback on yourself, take it well, and build a team culture where feedback flows in every direction.
The programme
Inside the workshop
Day 1
Morning · Giving
Why feedback fails, and what the brain does when it hears it
Recognition that gets repeated
Corrective feedback with the Be a PAL structure
Practice on participants' own real cases
Day 2
Afternoon · Growing
Delivering hard messages and handling the reaction
Asking for and receiving feedback well
Making feedback a habit in 1:1s and team meetings
Your personal feedback action plan
The framework
The feedback loop
Four moves that turn a dreaded conversation into an everyday habit.
Recognise
Catch good work and name it
Redirect
Raise issues early, with care and structure
Receive
Ask for feedback and handle it well
Repeat
Build it into 1:1s and team routines
For decision-makers
The essentials at a glance
Who it’s for
Managers and team leaders at every level, from first-time managers to senior leaders
Format
1-day workshop
Delivery
In person or online, to be decided with you
Follow-through
Each participant plans and practises a real feedback conversation, then holds it within a week
Investment
Tailored to group size and format, on request
Why organisations invest
Performance issues dealt with early, not at year end
Better engagement and retention when people feel recognised
Performance reviews with no surprises
A culture where people grow because they're told how
Runs stand-alone or as part of a 3- to 6-month LIFT™ learning journey.
